FAQs
- People who do not currently own a car, but would like to have access to a car for occasional social or business trips
- Two-car families who would not need a second car as a result of their membership
- Those whose finances are stretched by car ownership
- People who currently run a car and are driving less than 12,000 kilometres per annum
- People who own an older more unreliable vehicle
- Businesses making regular use of taxi cabs or rental cars
- Businesses that lease expensive CBD parkings or use pool cars or employee vehicles for business trips
- People and businesses that care for the environment
Current locations...
Convenient locations meeting the following criteria have been and will continue to be chosen throughout Sydney:
- Located to ensure that the maximum number of people can access a vehicle within a two to five minute walk.
- Well lit and overlooked and with good access routes to ensure personal safety.
- Designated parking bays to ensure a guaranteed parking space.
Use your Member Number and PIN to login to Charter Drive's Reservation System via the Website, or dial our reservation line to reserve your car. Members can make reservations up to a year or a minute in advance. You decide the date, time and duration that you need a car, select the most convenient location and if the car is available, it's yours. Our Web system quickly and easily displays surrounding vehicles and their availability.
Yes! Our in-vehicle technology enables cars to be booked on the spot. Cars can also be booked months in advance to ensure peace of mind for important engagements or regular trips.
Worldwide data generated from the experiences of over 300,000 members demonstrates that reliability of access is typically 90%+, with cars being more in demand at evenings and weekends.
If the car you selected is not available, select another car nearby or select a different timeslot from the reservation menu. Charter Drive monitors car usage and member availability closely. We ensure that cars are available to meet customer needs, adding additional cars to current or nearby locations as member levels grow. Most reservations are made the day of car use. To better ensure car availability, make your reservation a day early.
Charter Drive regularly cleans and washes all vehicles. Members are responsible for leaving a clean car for the next driver. Smoking is not allowed.
Charter Drive performs all maintenance and repairs. We take special pride in operating a clean and well-maintained fleet.
How does the insurance work?
Charter Drive owns a comprehensive insurance plan, which covers members driving Charter Drive vehicles. Our policy has an excess amount based on age and driving experience that's reimbursed to you if you are not at fault.
You also have the option of paying an annual fee to reduce the amount of excess payable in the event of an insurance claim.
| Age/Experience | Standard Excess | Optional Excess Reduction Fee | Reduced Excess |
| 25 and older + valid license for more than two years | $1,000 | $80 p.a. | $350 |
| 25 and older + valid license for less than two years | $1,300 | $100 p.a. | $500 |
| 22 - 24 | $1,300 | $100 p.a. | $500 |
Charter Drive covers the cost of fuel - members refuel with a Charter Drive fuel card. Members are obliged to return the car with at least quarter of a tank of fuel.
Our vehicles come standard with roadside assistance.
No. There is no limit on how long the car can be reserved. However, we do require that you call the office first if you are reserving for more than 3 days at a time.
Charter Drive is a membership program. There is no paperwork each time you need the car. The cars are conveniently located and DO NOT need to be picked up from one headquartered location. Charter Drive’s pricing includes insurance and fuel.
How does Charter Drive benefit the community?
Charter Drive helps our environment and community. Using Charter Drive decreases traffic on the road, helps relieve parking congestion, and reduces vehicle kilometres travelled. It is estimated that each Charter Drive car replaces between 5 and 10 cars on the road. Our fleet also uses environmentally friendly vehicles, with lower litres per kilometre and low toxic emissions.